We do not offer refunds or cancellations. Our primary policy allows you to replace your purchase with any other product of your choice.
Replacement Procedure:
Once a replacement request is verified by our team, the new product will be dispatched within 48 hours.
Delivery Timeline:
Expect the fresh replacement to arrive at your doorstep within 5-7 working days (excluding weekends and holidays).
Conditions:
Please ensure you report the issue with unboxing imagery within 2 days of receiving your original order.